Majority of Global Office Employees Crushed By Repetitive Tasks: Report

Majority of Global Office Employees Crushed By Repetitive Tasks: Report

More than two-thirds (67 per cent) global office employees feel they are constantly doing the same tasks over and over again, according to the UiPath 2021 Office Worker survey.


The findings further revealed that on average, respondents they waste four and a half hours a week on tasks they think could be automated; 68% said they wish they had more time to explore how to incorporate new responsibilities into their day-to-day routines; and 58% believe their jobs don't allow them to be as creative as they'd like to be.


The UiPath survey assessed the views of office workers working from home due to the COVID-19 pandemic about how their roles have changed over the past year and how they see their roles evolving in the future.


Faced with too many time-consuming tasks to complete, 59 per cent of office workers around the world, and 63 per cent of office workers in India, believe they can't efficiently help customers. When asked the top tasks they would like to automate, Indian workers said, Emails (66 per cent), Scheduling calls and meetings (62 per cent), and Inputting data/creating datasets (56 per cent).


Tom Clancy, Senior Vice President of Learning, UiPath said "It's no surprise that employees are looking for ways to feel more engaged at work. Automation unlocks workers' productivity, and, more importantly, frees them to focus on meaningful work that is creative, collaborative, and strategic".


The survey stated 40 per cent of global respondents revealed their employer increased investments in automation software in 2021. Globally, one in four respondents said their employers invested in automation software for the first time, with the U.S. having the highest number of respondents in all regions (36 per cent) reporting their companies invested in automation software for the first time this year. India and Singapore had the highest rates of companies scaling their existing automation software, totaling 51 per cent and 44 per cent , respectively.


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