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ICICI Lombard Launches 'Santulan' Helpline For Employees Mental and Emotional Wellbeing

ICICI Lombard Launches 'Santulan' Helpline For Employees Mental and Emotional Wellbeing

In the wake COVID-19 pandemic, ICICI Lombard has introduced `Santulan,' a helpline for employee mental and emotional wellbeing.

 

The helpline will provide 24*7 access to trained counsellors while ensuring confidentiality.

 

For COVID affected employees, the company has also set up a Quarantine Assessment Committee (QAC) of in-house doctors who guide, advice and counsel them round-the-clock, till recovery.

 

The company is also urging its employees to organise their work schedule to maintain a balance, while being productive. The practise of flexible working – no meetings before 9 a.m. and after 7 p.m., silent hours between 2-3 p.m. and practice of not scheduling any meetings on weekends or holidays—has been introduced so as to promote wellbeing.

 

Employees are also offered additional leave for COVID over and above existing casual-cum-medical leaves and based on their requirement, to ease work pressure.

 

ICICI Lombard, had in the recent past announced a move to a permanent hybrid way of working, wherein 50 per cent of its employees will continue to operate from non-office locations.

 

Last week, ICICI Lombard had announced last week that it would be providing two months' salary in advance to any COVID positive employees. The individual can pay back the advance in 6 or 12 monthly instalments at a later date.

 

Do you think hybrid work arrangements would be a common feature of the workplaces going forward?

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