Hinduja Global Solutions (HGS), Hinduja Group’s BPO arm, plans to expand its workforce by at least 3,200 by May 2021.
With many projects in the pipeline, HGS will need more people in India, Canada, Jamaica, US, the UK and the Philippines.
HGS Global Chief Financial Officer Srinivas Palakodeti said, "We expect to hire around 3,200 people in the second half of the year . . . Pipeline looks encouraging. For instance, in the UK, we had won a short-term project related to COVID-19 from one of the government departments . . . We have now won another big order and we expect to add a significant number of people.”
He added that for this new client, the company will be adding 700 work-from-home staff in the UK. "There is also a lot of interest in terms of digital services, it could be social care, engaging customers on any of the social media platforms...online reputation management...we have won some engagements there," he said.
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