In a bid to safeguard the health and safety of its employees, Uber has notified all staff across the country to work from home (WFH) and launched key measures to ensure all employees felt connected, supported and informed during this difficult phase of remote work.
Teams and business leaders regularly share ways for employees to cope, build resilience and care for themselves and their families. There are weekly 'All Hands,' virtual meetings organised for leadership to apprise employees of the company's future plans, along with guidelines of what is being done to help stakeholders reliant on the Uber platform.
Through multiple technology and communications platforms, the company is in constant touch with employees. From setting up a global response centre for employees where all their queries are answered within 24 hours to initiating virtual training for managers to help support their teams in such ambiguous times.
Activities such as Desktop Yoga Sessions, live virtual guided yoga sessions to help employees stay calm, focused and feel connected while they WFH are organised on a weekly basis to ensure physical and mental wellness. They are also being encouraged to reach out and ask for professional help if they need it through Uber's 'Employee Assistance Program,' that provides a number of services that are confidential and free for employees and their family members. These include confidential counseling with stress, grief, anxiety, or any concern they might have.
"COVID-19 has understandably triggered anxiety and an emotional rollercoaster for many of us. Working from home over a prolonged period brings its own unique challenges, whether you're a caregiver or simply because we are all used to being around others during the work day. I'm writing to tell you that you are not alone. When you're isolated it's easy to lapse into silence or become overwhelmed. Stay connected with family and friends and if you're struggling mentally, reach out to a mental health expert immediately” Uber wrote in a mail to employees across the globe, Bo Young Lee, Chief Diversity and Inclusion Officer, Uber.
Does your organisation support you in maintaining work-life boundaries?
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