Refund Policy
At Human Capital Online, we offer digital subscriptions that provide access to premium content and our curated HR knowledge library.
By purchasing a subscription, you gain access to digital services that are delivered immediately upon payment.
Subscription Access
Our subscription provides:
- Full access to the Human Capital Online library
- Unlimited reading beyond free monthly limits
- Access for a period of one (1) year from the date of purchase
Refund Eligibility
Since subscriptions provide instant access to digital content, refunds are generally not provided once the subscription has been activated.
However, refunds may be considered in limited cases such as :
- Accidental duplicate payments
- Technical issues preventing access that cannot be resolved
- Incorrect billing or payment errors
All refund requests will be reviewed on a case-by-case basis.
Cancellation
You may cancel your subscription at any time.
Cancellation will stop future billing, but access will remain active until the end of the current one-year subscription period.
No partial refunds will be issued for unused time in an active subscription.
Requesting a Refund
If you believe you are eligible for a refund, please write to us within 7 days of purchase at:
humancapitalonline@gmail.com
Include:
- Reason for the request
- Your registered email address
- Payment details or transaction reference
Changes to This Policy
We may update this Refund Policy from time to time. Any updates will be posted on this page.