1 in 2 employees think their PCs are outdated: Report

1 in 2 employees think their PCs are outdated: Report

One in two employees feel that their PC devices are out of date or not fast or powerful enough for daily office tasks, according to a recent Lenovo-Intel report.


Employees are frustrated with their PC hardware and software experience while working from home, as 46 per cent stated their software frequently malfunctions and disrupts their work.


The findings further revealed, 33 per cent are extremely satisfied with the laptops provided by the company and 30 per cent said their laptops or desktop work well for cross-collaboration.


The Lenovo-Intel report stated, “However, 84 per cent of IT decisionmakers believe workers can easily switch or upgrade to new devices to improve productivity, engagement and customer satisfaction.”


Nearly 60 per cent of IT leaders noted a 10 per cent increase in employee experience scores by improving employee satisfaction with technology.


“This suggests that business leaders have room to collaborate more closely with employees on their IT purchase decisions to elevate team engagement, increase customer satisfaction and improve the bottom line,” the report noted.


According to the study, 84 per cent of IT decision makers believe employees can easily switch to a different PC device if their current one needs to be replaced, only half of the employees agree that’s an available solution.


Desktops have become critically important to employees, with 77 per cent of full-time employees saying that PC devices are a critical factor in their daily work and collaboration with one another.


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